Worried about buying the wrong part? National Gym Supply offers a hassle-free return policy and we won’t charge you a restocking fee, unlike the OEMs. Some brands charge up to 15% on returned parts. Not National Gym Supply. We understand the importance of keeping your gym equipment in peak condition. Finding and investing in the right parts is integral to the process. So we’ve made it easier for you with our free return policy. No restocking fees, even if you make a mistake. All that’s needed is a little effort to get your money back.
Contact 1-(800)-GYMPART to connect with one of our representatives. You will then receive a return authorization number, which you will use to return the parts you don’t need. Once you get the authorization number, pack the brand-new part carefully, and ship it back to us, so we can start working on your refund (it takes less than two weeks).
Video Transcript
Turns out they didn’t need this treadmill fixed after all.
I ordered an expensive new electronics board for this one but turns out it was just a faulty switch.
This isn’t even for the right model!
I don’t even remember why I ordered this one.
I guess nobody’s perfect.
I know mistakes happen, but I shouldn’t have to pay for them.
I paid good money for these parts that I’m not going to be able to use. Even if I return them, the
OEMs will charge me an exorbitant restocking fee.
Fortunately, I ordered them from National Gym Supply, so I don’t have to worry.
Just call 1-800-GYMPART within 30 days and one of our friendly representatives will give you an RA Number.
Once you receive your RA number simply pack the new, never-used parts, and send them back to us. You’ll only have to worry about shipping costs.
Your refund will be processed in under two weeks.
For faster service, call in with your original order number.
Not only does National Gym Supply make it easy and fast to get the parts I do need. They also make sure I don’t pay for the parts I don’t need.
Now I can worry about fixing my machines…
…y’know, the ones I actually have.
All by using National Gym Supply.
